I moved out, why am I still being charged?

Modified on Wed, Jul 8 at 3:21 PM

Like most insurance policies, your renters insurance policy will automatically renew until it is cancelled. Not to worry! We have provided instructions below to cancel your policy.


Please choose one of the following two options to cancel your policy:

  1. Call Assurant, the company that provides your insurance coverage, directly at 800-432-8612. Select option 7, then option 3 when prompted, and a representative will help you cancel.
  2. Send an email to renterscancel@assurant.com. Be sure to include your policy number and the date you'd like your cancellation to take effect.


Once your cancellation is processed, any refund due will be returned to your original payment method within 10 business days.


Still have questions? Submit a ticket, email us at support@sureapp.com or call 844-335-5441.

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