General

About Sure

• What is Sure?
• Who is Sure for?
• How do I get started using Sure for my insurance needs?
• How much does Sure cost?
• Where can Sure be used?
• What is Episodic Insurance™?

How To Use Sure

• How does Sure work?
• Where do I download the Sure app for iPhone and Android?

Your Account

• How do I update my account information?
• How do I reset my password?
• How do I reset a locked account?
• I am not receiving emails from Sure
• Can I use Sure if I’m under 18?

Payment

• What is the Sure chargeback policy?
• What payment methods does Sure accept?
• How do I add a new payment method to my account?
• How do I redeem a promotional code?
• How can I receive a refund?
• How do I cancel a policy?